Privacy and cookie policy

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01 5814721

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Avenija Dubrovnik 15/36

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I. Preamble

With the aim of harmonizing its operations with Regulation (EU) 2016/679 of the European Parliament and of the Council, dated April 27, 2016, on the protection of individuals in connection with the processing of personal data and on the free movement of such data, and on the repeal of Directive 95/46 /EC (further: General Data Protection Regulation) The controller, as a company that without exception, timely and completely implements legal regulations in all areas of business, especially in those that directly relate to the interests and satisfaction of clients, adopts and publishes this Privacy Policy .

The controller is the company Sportkart doo, Avenija Dubrovnik 15/33, Zagreb, OIB: 20156458678, whose primary activity is Operation of sports facilities (93111).

The processing manager makes sales in branches and through the web shop present on this website. The activity of the Controller is not focused on personal data, nor does it involve extensive processing of personal data of natural persons. The personal data that the Data Controller encounters and processes in his regular business are included in the data collected with consent, for the purpose of realizing sales.

II. Purpose of the document

The protection of the rights and freedoms of individuals with regard to the processing of personal data requires the introduction of a Privacy Policy, which aims to familiarize respondents with the manner in which their personal data will be processed by the company Controller, as well as what their rights are and how they are exercised.

Therefore, this Privacy Policy ensures transparency regarding the functions and processing of personal data and enables the respondent to become familiar with the rights related to data processing.

III. The value of personal data and responsibility for its protection

Personal data is any data relating to an individual whose identity has been determined or can be determined (“the respondent”); an identifiable individual is a person who can be identified directly or indirectly, in particular with the help of identifiers such as name, identification number, location data, online identifier or with the help of one or more factors inherent to physical, physiological, genetic, mental , economic, cultural or social identity of that individual.

Personal data that the Data Controller collects and processes in the performance of its activities constitute a business secret. The data controller implements technical and organizational security measures that ensure the confidentiality of all personal data for the duration and which also includes the prevention of unauthorized access to personal data and the equipment used in data processing or their unauthorized use.

Personal data must be handled with special care, and they may be used exclusively in accordance with the reason for which they were collected.

We collect only those personal data that have been submitted to us voluntarily or for which there is another legal basis for processing.

IV. Collection and processing of personal data

Collection of personal data may be carried out exclusively in accordance with legal regulations and ethical principles. It is permitted to process personal data only when there is a clearly defined and documented legal basis or a basis based on a contractual relationship, while all other processing of personal data is permitted only with the clear documented consent of its owner or his authorized representative.

The same data is used for the purpose of concluding a contract, and for the purpose of familiarizing the seller with the purchasing habits of customers, as well as for informational purposes and the purpose of promoting the seller’s services and products.

We primarily collect personal data for:

  • the most effective response to your inquiry;
  • execution of sales and/or service contracts;
  • promoting our services and expressing the intention to enter into a contract;
  • our internal statistical data processing;
  • possibilities of sending publications, brochures and other promotional materials;
  • execution of our legal and contractual obligations;
  • legitimate interest.

The controller processes personal data only to the extent necessary to provide the service and achieve the above-mentioned goals. When storing data, personal data is stored in the smallest possible number of places where it is adequately protected.

We do not require you to submit information in order to allow you access to our sites, and we do not ask you to disclose more information than is absolutely necessary.

When you visit our websites, our web server always saves the name of your Internet service provider, the website from which you visited us, the websites you viewed during your visit, and the date and time of your visit. Our cookies do not contain specific personal information, so your privacy remains protected, because it is not personal data, that is, we do not use the personal data collected in this way to identify you.

The IP address is transmitted with each request sent to the server, so that the server knows where the response must be sent. An Internet Service Provider (ISP) assigns everyone an IP address when connecting to the Internet. The ISP can track which IP address is assigned to individual users at which time. As long as the stored IP address is not deleted, the identity of the end user can theoretically be obtained through the ISP. For this reason, the Controller does not save the IP addresses of visitors, but only uses them for the purpose of session recognition and defense against attacks. Accordingly, the IP address is deleted immediately afterwards, so that the collected data remains anonymous and that the identity of the end user cannot be known even through the mediation of the ISP.

In addition, personal data is only stored if you voluntarily make it available to us, e.g. within the framework of registration, surveys, prize games or for the execution of contracts.

V. Rights of respondents

The processing manager enables the exercise of all the rights of the data subject. Thus, you have the right to request at any time:

  • deletion of personal data (“right to be forgotten”) if the processing of your personal data is no longer necessary in relation to the purpose for which it was collected or if you withdraw your consent to the processing of personal data or if you object to the processing of your personal data and prove that your legitimate interests to delete personal data prevail over the legitimate interest of the Controller in processing your personal data;
  • correction of personal data if some of your personal data has changed or you have noticed an error in your collected personal data;
  • transfer of personal data, i.e. request personal data relating to you in electronic form and transfer them to a third party;
  • objection if you object to the purpose for which your personal data is processed;
  • restriction of personal data processing if you dispute the accuracy of personal data, if you object to the deletion of personal data and instead request a restriction of their use; if the Data Controller no longer needs your personal data for processing purposes, but you are requesting them in order to establish, exercise or defend legal claims; if you objected to the processing of personal data.

You can exercise your rights free of charge, electronically, by contacting the email address:

Exceptionally, if you request that a confirmation be issued in a form other than electronic for the purpose of transferring personal data, the Data Controller reserves the right to charge a reasonable fee for administrative costs for issuing an additional copy of personal data.

YOU. Incident management

In the event of a violation of the security of your personal data that could cause you significant damage, the Company’s Controller will notify you of the same without delay, and will take all necessary measures to eliminate the damage, and limit or mitigate the harmful consequences caused by the violation of the security of your personal data.

VII. Use of cookies

These rules determine and regulate how the seller uses, and protects all information that customers submit to the same when using the website.

Personal data is any information that relates to a specific natural person or an identifiable natural person. In particular, personal data is considered to be all data used to determine the identity of the customer (for example, first and last name, e-mail address, residential address, etc.).

Processing of personal data is any action or set of actions performed on personal data, whether by automatic means or not, such as collection, recording, organization, storage, adaptation or modification, withdrawal, inspection, use, disclosure by transmission, publication or otherwise made available, sorting or combining, blocking, deleting or destroying, and performing logical, mathematical and other operations with this data.

By registering on the website, purchasing as a guest or accessing the site itself, the customer consents to the seller processing his personal data specified in the registration form, as well as order data, as well as data available in the service payment process and other data.

The same data is used for the purpose of concluding a contract, and for the purpose of familiarizing the seller with the purchasing habits of customers, as well as for informational purposes and the purpose of promoting the seller’s services and products.

The seller undertakes to protect the privacy of the personal data of all Buyers, and will deal with them in accordance with the Personal Data Protection Act, or other applicable regulations. The Seller may not use or make available to third parties any of the above-mentioned personal data, except in cases where this is permitted by a special law or is necessary for the purpose of fulfilling contractual obligations. All employees of the Seller and business partners are responsible for respecting the principles of privacy protection.

In the event of a change in any of the personal data (e.g. place of residence, delivery address) recorded during registration, the buyer is obliged to notify the seller of the change at the email address In the event that the buyer does not want the seller to process the same data in any way anymore, and requests the deletion of the same data, he must notify the seller via e-mail to the e-mail address

The website uses “cookie” programs as a session identifier, that is, the “cookie” contains the so-called ‘session id’, in order to ensure that during the session the webshop recognizes and remembers the customer’s browser (browser), and therefore the customer, and thus enables the purchase.

VIII. Transparency

If we decide to change this privacy policy, we will post the changes on this page so that you can see them continuously.

In Zagreb on the 15th. June 2020

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